What our clients say about our services.
In this day and age it is challenging to keep up with the changes in technology when it comes to utilizing different computer software applications to keep connected with your customers and patients. I have always wanted to send a monthly newsletters as well as have a cost effective yet professional and up to date way to keep in contact with my patients on a regular basis. However, this never happened because I had no interest or skills to utilize database programs like excel, access and interface them with my website, facebook and constant contacts.
TK was referred to me by a friend and I have worked with him now for nearly 3 years. He has been a life saver keeping this aspect of my practice alive and current. I often receive compliments and reactivations of dormant patients because of the outreach campaigns that TK facilitates. He is efficient, professional and helps keep me on track with my goals and campaign timelines. And he does all of this for me, from Australia, even though I currently live in Bozeman, Montana, U.S.A.
The value of using a virtual assistant has been tenfold for me in actual increased revenue as well as saved time and stress. I would recommend TK and his virtual services to all chiropractic offices, that way you can keep focused on your skills and expertise in caring for your patients, and TK can keep focused on administrating your backend outreach and internal marketing aspects to keep your practice busy and full and connected to your current and dormant patients.
~ Dr Kimberly A. Maxwell D.C. / Abundant Health Family Chiropractic - Bozeman, Montana, USA
I recently engaged TK to help me find a few solutions for my business, and can't recommend him highly enough - thorough, quick, efficient, brilliant!
~ Sara Hall / Finer Details- Perth, Western Australia
“TK”, as I have come to know him, exemplifies the best of what anyone could hope
to have in a professional associate. TK’s work is always done in a timely, accurate, careful manner. When judgment
calls are required he “makes the call”, presents his case when asked, and each
time his thinking is sound. When we are late getting materials to him, TK
reminds us that deadlines are drawing near and that we’d best get those
materials to him post-haste. When TK takes a holiday break, he makes sure to let
us know so that he can plan in advance as to how to take care of us so that we
are cared for even in his absence. The ability to establish a personal connection of friendship and a professional
relationship of respect is not easy to do with “virtual” relationships with
people you are not likely to meet in person and with whom even a cultural
difference could create challenges. TK is “over the top” on all counts.
~ Leslie Buterin Brown / Leading Edge Publications - Kansas City, Missouri, USA
This is just a short note to thank you for the very detailed job you did on our
Quality Management Manual and Procedures. I have no doubt that the reason we
were awarded our Quality Management Assurance Status on our first attempt
without any corrections or comments, was due to your meticulous work. Thank you
once again for your excellent advice and timely work.
~ Tony Pearson, Managing Director / Diagnostic Instruments Pty Ltd - Victoria Park, Australia
I'm a writer who needs a second pair of eyes to edit my ezine and website text.
I also need a businessperson who knows my business culture and my target market.
I found exactly the right person in Terence Kierans. His clarity and focus
helped me forge a powerful marketing tool for my new website—and his turnaround
~ Judy Vorfeld / Editing and Writing Services - Arizona, USA http://www.webgrammar.com
I want to share a great result I had this month finding and employing a virtual
service provider. I have recently finished writing a Coaching Skills for
Managers e-course, which will be delivered by email over 9 sessions (if you want
to see a copy of the first session,
email me and I'll send it to
you). My Word docs needed to be converted to html and text only versions.
Cyberspace Virtual Services did the most brilliant job—Terry used his initiative
not only to format the text, but to provide links to relevant pages of my site
and great graphics. And no - there's nothing in it for me in recommending
Terry's services to you - I just like to share when I come across something that
is excellent quality and great value for money. You can check out the range of services Terry provides at
~ Megan Tough, Director / Action Plus - Sydney, NSW, Australia http://www.megantough.com
Working with TK is the definition of professionalism -- prompt, accurate,
courteous, TK is a great communicator and someone who always delivers high
quality work at a fair price. I highly recommend him!
~ Mary McDonald, CEO / McDonald Consulting Group - USA
Thank you so much for all your assistance with the Access Database Design and
Development project on which I was working. You were wonderful about responding
to my e-mails quickly and courteously and were very helpful when I was trying to
troubleshoot set up problems. I felt that your costs were reasonable, showing
effective knowledge to modify and develop the database to my client's
expectations. I will definitely use your services again should I have another
~ Mindi Blanchard, MEd / Essential Administrative Services
Terence has provided professional, highly skilled and efficient administration
services to my business on a number of occasions, especially in the areas of
advanced document creation beyond and above any of my expectations. Terence has
shared his wealth of knowledge and skills on many occasions and his dedication,
accuracy and high level of experience is clearly shown in all of his work. I
would have no hesitation recommending Terence to any potential client,
association or group that he may wish to assist or become a member of.
~ Colleen Shephard / Your Virtual PA - Regents Park, NSW, Australia