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Cyberspace Virtual Services - Perth WA Australia
Issue no 25 | June 2010

Terence's jottings

This continuation of the article by David Coursey relates very strongly to small business owners. TK

Avoid Small Business Mistakes (cont'd)

by David Coursey

Lessons learned - what mistakes did I make and what did I learn from them?

  1. I let the customer get too far behind on payments. The termination fee and future percentages were lost, but there was $25,000 already owed me when the break occurred.
  2. I trusted two people at the company I shouldn’t have. One I knew about and went into the deal with my eyes open. What I learned was that as long as the other guy needed my company everything was fine, but things turned quickly after he decided he didn’t need me any longer.
  3. When things are going well, a contract can spell out the day-to-day rules of the relationship between the two parties. But, when things go bad, the contract may not be worth a thing. If legal action is needed, take it quickly. Don’t delay.
  4. I’m now more aware of potential inequities between my business and the businesses I am working with. As a small business, I may not have the resources necessary to fight for my rights - even when they are fully described in a signed agreement. If the other company is much larger, they have legal resources I can’t afford.
  5. Sometimes it’s best to just walk away. As it turned out, I could have saved $20,000 and a considerable amount of time and trouble by realising the money was a lost cause at the beginning.
  6. My lawyer came highly recommended by someone I trust who had used him in the past. I was too trusting in his assurances, which strung me along until the guy disappeared. In a similar situation, I’d never put up with the delays this guy used to increase his billable hours and keep me hanging until it was too late.
  7. Big, successful companies may be difficult to do business with, something that needs to be factored into what you charge them. But they usually pay their bills. Eventually. The client who cost me so much money was relatively small, and relatively new, and I did not understand how shaky their finances were.

Obviously, this was an expensive learning experience and one I hope you never experience. In some ways it couldn’t be helped, but there were still things I could have done to reduce my losses and the pain associated with them. And, thanks to what I’ve learned, I’ve not had similar problems in the years since. Hopefully, you can learn from my experience, or at least take a little comfort from someone who’s had the same sorts of problems you’ve had.

~~~~~~~~~~~

David Coursey is CEO of his own small consulting business and has written for a number of technology publications, websites, and blogs. Write to him at david@coursey.com . He's happy to answer reader questions in his spare time.

Terence Kierans

If you have found this newsletter to be helpful to you and you know someone who you feel could benefit from these jottings and tips please pass it on.

About the Author

Cyberspace Virtual Services' Principal, Terence Kierans (aka TK), has been associated with the IT industry for over 30 years. For the last 25 years, he has been self-employed in that field.

If you are wasting your time and energy still doing the administration of your business, or feeling burdened by your never-ending to-do list, or losing money because of missed opportunities due to lack of time, I can help relieve your burden so that you can concentrate on the more important things!

Visit virtualservices.com.au to see how I can assist you when you need help. TK

My favourite links

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http://kuler.adobe.com.

Quotation of the month

"One of the symptoms of an approaching nervous breakdown is the belief that one's work is terribly important."

-- Bertrand Russell

Technical tips

Microsoft Excel

Indenting text within a cell

If you press “Tab” in Excel it doesn't indent the text in a cell, it will just move the cell pointer to the next cell.

You could hard-code the indent by repeatedly pressing the spacebar before entering text into a cell; but this can cause problems.

So, to indent text in a spreadsheet cell, use the “Increase Indent” button on the “Formatting” toolbar.

  • Enter your text without any lead spaces.
  • Select the cells whose entries you want to indent.
  • Click the “Increase Indent” button.

Each time you click the button, the text will be pushed to the right. If you overdo it, you can click the “Decrease Indent” button to shove the text back toward the left.

If your text entry extends beyond the right edge of the cell, then change the cell's text alignment so the text wraps within the cell.

To change the text alignment:

  • Select the cell.
  • Go to “Format / Cells / Alignment”;
    In the “Text Control” section, select "Wrap Text”, and
    Click "OK".

Excel will then indent all of the lines of text in that particular cell.

Microsoft Word

Customising the contents of a merge document based on value

Want to customise the contents of a merge letter based on the values stored in a merge field? Do it with the "If...Then...Else..." merge field.

Assume that in your monthly statements you want to show the number of transactions for the month, a number stored in your data source in a field called "Trans_Count". If the value in "Trans_Count" is 1, you want to print "1 transaction." If the value in "Trans_Count" is 0 or greater than 1, you want to make the word "transaction" plural, as in "0 transactions" or "9 transactions."

Now proceed as follows:

  • Go to "Tools / Mail Merge", and edit your main document.
  • On the "Mail Merge" toolbar click on the "Insert Merge Field" button.
  • Select "Trans_Count"
  • Press the spacebar after the <> field.
  • Type the word "transaction" in the main document.
  • Click the "Insert Word Field" button, and choose "If...Then...Else...".
  • Select "Trans_Count" from the "Field Name" drop-down list and choose "Equal To" in the "Comparison" drop-down list.
  • Type "1" in the "Compare To" field and leave the "Insert This Text" field blank, and in the "Otherwise Insert This Text" field, type the letter "s".
  • Click "OK".

Now run the mail merge.

The "If...Then...Else..." field will return nothing when the value in "Trans_Count" is 1, so the phrase in the merge document will appear as "1 transaction." In all other cases, the field will return the letter "s", turning "transaction" into "transactions."

Microsoft Access

Save time with the caption property

You should define the "Caption" property for every field in a table. If you leave this property blank then Access will use the field name to label the field.

For example, when a wizard creates a form or report and the caption property is blank, the result displays the field names used in the table, such as "Employee_Num" or "Addr_1".

Field names are inappropriate as labels in data entry forms or printed reports; so you need to relabel them to make them easier to read.
If you define the "Caption" property when you create the fields then you won't have to change the field labels each time you create a new form or report.

Using the same captions across all forms and reports will not only save time, it also helps ensure data accuracy.

These, and other, tips have been garnered from many sources over the years. My grateful thanks to the originators.
 

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WordPress Autoreponder


Time management

Leverage your time now!

By: Dr. Donald E. Wetmore

In over 2,000 Time Management seminars, which I have
conducted for more than 100,000 people from around the globe during the last 20 years, I have shown people how to get more done in less time, with less stress; to help them have more time for the things they want to do in their work and personal lives.

If you can recapture a wasted hour here and there and
redirect it to a more productive use, you can make great increases in your daily productivity and the quality of your life.

Here are five of the many techniques I share in our Time
Management seminars, each one of which will help you to leverage your time and get at least one more hour out of your day for additional productive time to do the things you really want to do.

1. Systematize

Stop reinventing the wheel and recreating the same
things over and again. Create systems to handle repetitive tasks.

For example, I have standard letters all created and saved in my computer along with standard documents such as directions to my office and various articles I share with others.

Be sure to have adequate supplies you can readily access. Use one calendar to keep track of appointments.

Work with a clean desk and have most frequently used items within arm’s reach.

Schedule maintenance for your equipment and yourself.

To be continued

~~~~~~~~~~

For free Time Management articles to help you get more done in less time, with less stress, visit our website now at: http://www.balancetime.com

Don Wetmore | Professional Speaker | Productivity Institute Time Management Seminars 127 Jefferson St, Stratford, CT 06615 | (203) 386-8062 (800) 969-3773 | Fax: (203) 386-8064 Email:ctsem@msn.com


DISCLAIMER: Neither Cyberspace Virtual Services nor Terence Kierans endorse the quality of any products obtained by you as a result of following any link or recommendation published in this newsletter. Please perform your own due diligence before purchasing any product.