Virtual Service Fees
Effective 1 July 2010
We offer flexible fee structures to suit your needs!
Regular "as needed basis" service fees

A rate of $AU49.50 per hour (inclusive of GST) applies for all ad hoc services, with
a fifteen minute minimum requirement; time is charged in 15-minute increments after the
first quarter hour.
Work required to be completed within 24 hours may be liable to a 50% loading.
Retainer plans
For some services, you may need to hire us on an ongoing basis. In this case,
we recommend one of our retainer plans:
Plan invoices are posted on the first working day of the month and are due for payment within seven days.
Please contact us now to discuss your requirements.
Email:
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Payment terms
Unless alternative arrangements have been made:
-
Local clients - payment is due on delivery for fees
totalling $99.00 or less
-
For all other clients - a deposit is required, with
the balance due on completion
- Distant clients - a deposit of 25% of the quoted total is required in
advance; the balance will be due on receipt of invoice on completion
- Accepted methods of payment: business, personal and bank cheques (returned
cheques will be charged for), money orders or bank transfer. Overseas clients may pay by credit card using StrataPay.
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Overdue accounts may be subject to a $27.50 charge (inclusive of GST).
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